Front Office command center
Daily arrivals, in-house guests, departures, room readiness, cashiering, audit watch, and high-frequency workflows in one view.
Front Office product video
Watch the hotel day move from reservation to reporting.
This is the full Front Office operating walkthrough: guest search, reservation pricing, room assignment, add-ons, advances, proforma invoices, reservation edits, check-in, registration cards, packages, room operations, live room view, occupancy statistics, and reports.
Video depth
71chapters across reservation, check-in, room operations, packages, and reports
9:49real product walkthrough using the uploaded Front Office MP4
247native Front Office reports plus Dynamic Report Builder V2
Start with the Front Office operating video.
Click a chapter to move directly to the part of the hotel day your department wants to inspect.
Real Front Office product walkthrough. Use the chapters to inspect the operating flow with your team.
Why this walkthrough matters
Front Office is the center of the hotel day. BluePMS gives the front desk a controlled flow from guest lookup and reservation creation through package pricing, advance receipts, proforma estimates, check-in, cashiering, bill hold, statutory tax printing, room operations, night audit, manager controls, availability review, and reports.
- Shorter front desk queues because guest lookup, reservation pricing, room assignment, add-ons, advances, and check-in stay in one flow.
- Higher revenue capture because day-wise rates, packages, plans, upsell items, reservation advances, proforma estimates, tariff posting, and settlement controls are visible before and during the stay.
- Cleaner cashier control because FO bills, bill on hold/Open Folio, bill void, audited settlement cancellation, advance receipts, facility charges, and reprints follow controlled workflows.
- Stronger compliance because buyer GST details, e-invoice queue actions, IRN, ACK, QR code printing, GST breakup, and statutory invoice settings are tied to Front Office tax billing.
- Better management control because room availability, occupancy, live hotel view, customizable night audit, manager settings, availability reports, and 247 Front Office reports are available for daily review.
Screens covered in the walkthrough
Use these real product screens to decide which parts of the workflow your team should inspect first.
Quick Front Office guest search
Search existing guests and start a reservation from the front desk workflow.
Reservation room selection
Select stay dates, room type, room plan, room number, and pricing context during booking.
Add-ons and advance payment
Add upsell items by stay pattern and capture advance payment before saving the reservation.
Proforma templates
Preview and switch proforma invoice templates so commercial documents match the property style.
Reservation preferences
Edit an existing reservation and capture guest requests such as top-floor preference.
Registration-card templates
Generate guest registration cards and change template designs for branded arrival documents.
Package templates
Configure stay nights, room defaults, plan, package add-ons, fixed price, and posting schedule.
Package reservation commercials
Apply a predefined package and review automatically selected add-ons, total price, and distribution before saving.
Room operations grid
Review live availability, occupancy, reservations, maintenance, color-coded status, and room-type pressure across 26 days.
Room status actions
Open room-specific actions such as reservation, walk-in check-in, edit reservation, and guest detail review.
Live room view
Use the live hotel view to see available, occupied, dirty, maintenance, and billed room conditions.
Occupancy statistics
Top room metrics show rooms today, available, reserved, occupied, maintenance, unassigned, and room-type occupancy.
Front Office reports catalog
Native report catalog groups Front Office reports by arrival, departure, guests in house, reservations, forecast, cashier, financial, and more.
Dynamic Report Builder V2
Build custom reports when the hotel needs a report beyond the native catalog.
Reporting and impact
The walkthrough connects daily work to reporting, decisions, and measurable business value.
Front Office reporting module included
247 native front office reports
- Arrival, departure, guest-in-house, reservation, group, forecast, housekeeping-room, cashier, profile, statistics, miscellaneous, and night-audit readiness reports
- Room availability, occupancy statistics, room status, guest details, guest preferences, registration cards, proforma invoices, package reservations, tariff posting, and front-desk activity review
- Report search, grouped navigation, native report catalog, Dynamic Report Builder V2, print, export, CSV, PDF, and management review
Business impact covered in the video
- Increase reservation and check-in speed by keeping guest search, room choice, stay dates, tariffs, plans, add-ons, advances, and check-in in one flow.
- Improve revenue control with day-wise rates, package templates, fixed package pricing, add-on posting rules, proforma invoices, and night-audit posting configuration.
- Reduce arrival friction by keeping guest preferences, registration-card templates, room assignment, and check-in actions visible from the reservation context.
- Improve room utilization with a 26-day planning grid, room-status color codes, live hotel view, occupancy statistics, and room-level actions.
- Give managers stronger Front Office visibility with 247 native reports and Dynamic Report Builder V2 for custom reporting needs.
What to share with your team
Use this summary to brief department heads before they watch the full walkthrough or join a live demo.
The BluePMS Front Office walkthrough shows how the module supports hotel teams inside a broader operating system. The review presents the actual screen, the main workflow, the operational decisions a hotel team makes, the reporting layer included with the module, and how the output connects back to management review.
Your team can use this walkthrough to decide which workflows to discuss, which reports to review, and what to confirm in the live demo.
Read the Front Office module pageAfter the review
Turn the Front Office review into sharper demo questions.
Share the Front Office chapters with the department team, note the workflows and reports you want confirmed, and use the live demo for the questions that matter.