01
Find the guest and build the reservation
Search existing guests, confirm stay dates, select room type, plan, room number, rates, and guest context from one reservation path.
Reservations to checkout
Front Office is where the hotel day is won.
BluePMS connects guest search, reservations, package pricing, room assignment, check-in, cashiering, room operations, registration documents, night-audit readiness, and reporting in one front-desk operating flow your team can inspect with department leaders.
Review reporting and impactBluePMS Front Office Daily View
71chapter product walkthrough for front desk, reservations, finance, and managers
247native Front Office reports plus Dynamic Report Builder V2
26 daysroom planning grid for availability, occupancy, reservations, and maintenance
1 flowguest search, reservation, pricing, check-in, room control, and reporting
Video-first evaluation
Watch the full Front Office operating walkthrough.
The 71-chapter walkthrough covers reservation creation, guest search, room and plan selection, add-ons, advances, proforma invoices, reservation edits, check-in, registration-card templates, package reservations, room operations, live room view, occupancy statistics, and reports.
Real Front Office product walkthrough. Use the chapter list to jump to the workflow your team wants to inspect.
Questions this page should help a buyer answer
- Can the front desk move from guest search to confirmed reservation without re-entry?
- Can rates, plans, add-ons, advances, packages, and posting rules be reviewed before arrival?
- Can managers see room status, occupancy pressure, exceptions, and daily movement from the same operating context?
- Can finance and leadership get the reports they need without waiting for custom development?
Stay flow proof
Follow one guest journey from reservation to management review.
Front Office is not just a reservation screen. It is the operational path that connects guest identity, stay pricing, room control, cashier visibility, and reports.
02
Control commercial details before arrival
Adjust day-wise rates, attach add-ons, collect advance, and generate proforma documents before the stay reaches check-in.
03
Keep guest documents branded and ready
Switch proforma and registration-card templates so guest-facing documents match the property style without manual design work.
04
Use packages without rebuilding the stay
Package templates carry room defaults, stay nights, plans, add-ons, package price, and posting rules into the reservation.
05
Run the room position live
Room operations shows available, reserved, occupied, dirty, maintenance, billed, and unassigned pressure across the hotel day.
06
Close the loop with reporting
Native reports and Dynamic Report Builder V2 turn front desk activity into arrivals, departures, guest, cashier, financial, and management review.
Product proof
Real screens behind the Front Office claim.
These are original BluePMS product screens, grouped so hotel teams can inspect the work before committing time to a live demo.
Daily operating view
Arrivals, in-house stays, departures, cashiering, room readiness, audit watch, and high-frequency workflows start together.
Reservation creation
Guest search, stay dates, room type, room plan, room number, rates, add-ons, and advance payment sit in one booking path.
Commercial documents
Proforma invoice and registration-card templates let the hotel present branded guest documents from the same operational context.
Reservation edit and check-in
Existing bookings can be opened, preferences updated, and check-in completed without losing guest context.
Package reservations
Package templates control stay nights, room defaults, plans, included add-ons, price split, and night-audit posting rules.
Room operations grid
A 26-day grid shows availability, room status, occupancy pressure, maintenance, reservations, and room-specific actions.
Live room view
Live hotel view gives front desk teams a fast visual read of available, occupied, dirty, maintenance, and billed rooms.
Reporting catalog
247 native Front Office reports and Dynamic Report Builder V2 support arrivals, departures, guests in house, reservations, cashiering, financials, forecast, and management review.
Business impact
Make the front desk measurable.
The strongest Front Office story is not only that the workflow exists. It is that the hotel can track speed, revenue capture, room utilization, cashier control, and reporting depth.
247 native Front Office reports plus Dynamic Report Builder V2
247 native front office reports
- Arrival, departure, guest-in-house, reservation, group, forecast, housekeeping-room, cashier, profile, statistics, miscellaneous, and night-audit readiness reports
- Room availability, occupancy statistics, room status, guest details, guest preferences, registration cards, proforma invoices, package reservations, tariff posting, and front-desk activity review
- Report search, grouped navigation, native report catalog, Dynamic Report Builder V2, print, export, CSV, PDF, and management review
Front Office evaluation
Inspect the hotel day before you meet sales.
Watch the workflow, enlarge the real screens, review reporting depth, and use the live demo for the questions your front office, finance, and management teams care about.