Operating Data Core
Connected guest, stock, finance, and workforce records within the right property context.
Connected hospitality operations
One platform for every property and department.
BluePMS connects end-to-end operations for independent hotels, resorts, hostels, and enterprise hotel chains. Start with the modules you need, then bring guest service, outlets, finance, inventory, CRM, payroll, reporting, and AI together as you grow.
Connected Workflows
Guest service, outlet sales, costs, payroll, and finance in one operating platform.
Hotel Data Core
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Guest Reservation Room Folio Item Ledger Employee Supplier
Governance & Control
Property access, approvals, audit trails, and reporting scope for local and group teams.
Intelligence Layer
AI-assisted answers, reports, forecasts, and competitor rate comparisons.
A connected guest journey, from booking to checkout.
Coordinate reservations, arrivals, room readiness, dining, spa charges, folios, and settlement, with finance and reporting connected to the same stay.
1Reservation
2Check-in
3Room Operations
4POS / SPA Charge
5Folio
6Checkout
7Accounts Receivable
8Reports
Reservation
Reservation #786412
GuestJohn SmithCheck-inApr 05, 2025Check-outApr 10, 2025RoomBARTotal1,250.00
Create or update once.
change onceCheck-in
Guest Profile
NameJohn SmithLoyaltyGoldPhone+1 508 671 4587CountryUnited States
Details flow automatically.
true everywhereRoom Operations
Room Status - Apr 05
Room status in real time.
true everywherePOS / SPA Charge
Charge - SPA
Deep Tissue Massage130.00Service Charge 10%13.00Tax 5%10.56Total142.56
Charges post instantly.
no re-entryFolio
Folio #F123456
Room Charges1,050.00SPA142.56Dining85.00Tax102.28Total1,379.84
Folio stays up to date.
true everywhereCheckout
Balance
Balance1,379.84PaymentVisa ****4242
Settle and close.
no re-entryAccounts Receivable
Receivables
Balance1,379.84Due DateApr 15, 2025StatusOpen
Receivables update live.
true everywhereReports
Revenue Summary
Rooms Rev1,050.00Total Rev1,379.84
Reports, KPIs, insights.
true everywhereGuest service, profitability, and intelligence together.
Run the guest journey and the business behind it without hunting for separate software for every department.
Guest experience
Bring reservations, arrivals, housekeeping, dining, guest messaging, and checkout together so service teams can coordinate the stay.
Explore capabilityFood & beverage profitability
Connect recipe and ingredient costing, POS sales, automatic stock depletion, production, waste, and menu margins.
Explore capabilityLabor & people costs
Follow staff allocation, time-clock activity, attendance, and payroll to understand labor costs across departments and outlets.
Explore capabilityRate shopping & demand
Use competitor rate observations, market comparisons, demand forecasts, and approval-led recommendations to inform revenue decisions.
Explore capabilityAI Copilot assistance
Ask operational questions, find reports, summarize information, and get workflow guidance grounded in authorized hotel data.
Explore capabilityProperty & group control
Manage property profiles, authorized switching, user access, and chain reports as your hospitality portfolio grows.
Explore capabilityConnected intelligence and operating modules
Revenue, CRM, communications, AI, transport, and payroll extend the same operating platform across your hotel teams.
Hotel Data Core
Guest Reservation Room Folio Item Ledger Employee Supplier
Forecast Intelligence
Occupancy Forecast72%+5% vs last year$36,450 opportunityReview Forecast
CRM Campaigns
Spring Getaway CampaignSegment: Loyalty MembersStatus: ActiveOpened: 4,231View Campaign
Communications
InboxGuest Request: 2mHousekeeping: 10mFront Office: 45mOpen Inbox
AI - Copilot Home
How can I help today?Summarize arrivalsRevenue pickup vs forecastFlag operational risksAsk Copilot
Transport
Shuttle Schedule09:00 Airport T1 confirmed11:30 Airport T2 confirmed16:20 Airport T1 pendingNew Booking
Payroll & HR
Payroll OverviewPay Date: Apr 30, 2025Employees: 327Gross Pay: $98,540.00Run Payroll
Governance and control across hotel workflows.
Business date discipline
All transactions post to the right business date, ensuring consistent period control.
Apr 03Business DateApr 04Business Date (Today)Apr 05Business Date
Approvals and audit trail
Policy-driven approvals with a complete audit trail for controlled changes.
ActionByRoleStatusTime
Rate OverrideMaris S.Front Office MgrApproved09:12 AM
Discount AppliedJames L.Revenue MgrApproved09:16 AM
Void ChargePriya K.FO SupervisorApproved09:24 AM
Payment RefundDavid R.AccountantApproved09:31 AM
Reporting fabric
One reporting model across finance, operations, and guest experience.
FinancialsRoomsF&BSpaInventory
Management ReportsOperational DashboardsRegulatory Reports
Plan your end-to-end hospitality operation.
Bring your property or group structure, guest journey, outlets, cost controls, workforce, finance, and reporting priorities into a focused BluePMS demo.