Operations dashboard
Open bookings, unassigned trips, command queues, upcoming movements, audit exceptions, fleet readiness, and revenue indicators.
Product video
Transport walkthrough.
Transport dashboard, booking workflow, route pricing, dispatch, vehicle and driver assignment, driver mobile updates, charge posting, audit exceptions, front-office lookup, and native reporting.
Watch the module
Click a chapter to jump the workflow to the area your department wants to inspect.
Use the chapters and impact notes to review the workflow with department heads.
Why this walkthrough matters
Transport brings guest movement into the same operating system as arrivals, reservations, concierge, billing, audit, and management reporting.
- Improve arrival and departure confidence with visible pickup, drop-off, route, guest, room, and timing context.
- Reduce transport handoff risk by connecting reservations, concierge, dispatchers, vehicles, drivers, and billing in one workflow.
- Capture transport revenue and exceptions with posting targets, payment state, audit review, and native reports.
Screens covered in the walkthrough
Use these real product screens to decide which parts of the workflow your team should inspect first.
Supervisor view
Daily KPIs, unassigned work, fleet availability, driver status, billing exposure, and exception counts in one focused view.
Setup controls
Vehicles, drivers, vendors, pickup and drop-off locations, and pricing rules are prepared before live booking.
New booking
Guest profile, stay context, route, date, time, passengers, luggage, carrier, billing target, pricing, and save action in one modal.
Route pricing
Searchable saved pickup locations and free-text drop-off overrides support real arrival instructions.
Trip quote and save
Fare, tax, total, guest, route, and posting target remain visible before the booking is saved.
Live operations queue
Saved booking appears with guest, pickup, leg count, service status, billing state, and total amount.
Search and status filters
Bookings can be filtered by booking number, guest, reservation, phone, mobile, status, and date range.
Booking confirmed
Confirmed state shows the trip is committed and ready for vehicle and driver assignment.
Dispatch board
Dispatcher view shows pickup timing, route, assignment status, booking status, and trips still needing a vehicle or driver.
Vehicle and driver assignment
Assign vehicle, driver, vendor, pickup sign, reporting time, and operational notes from the dispatch modal.
Assignment saved
Trip moves out of the unassigned state after vehicle and driver ownership is set.
Trip monitoring
Operations monitor assigned trip movement by vehicle, driver, pickup time, route, and live status.
Driver mobile trip
Driver-facing workflow shows assigned trips and action buttons for accepting, starting, pickup, and completion.
Driver starts trip
Start action records that the driver has begun the guest movement.
Guest picked up
Picked-up status tells front office and concierge the guest has been collected.
Trip completed
Completed trip closes the driver queue while keeping booking history available.
Post transport charge
Posting captures target, amount, tax, payment method, external reference, and notes.
Posted billing state
Booking row shows billing and payment state after the transport charge is posted.
Night audit exceptions
Transport exceptions surface unposted charges, pending payments, and unassigned trips before audit close.
Transport search popup
Linked forms can find and select a transport booking by number, guest, pickup, or drop-off.
Front office entry point
Front office opens the same transport booking popup with guest and stay context prefilled.
Native report hub
Reports are grouped by operations, dispatch and driver, fleet vendor and pricing, and billing audit.
Booking register controls
Booking register runner includes date presets, status, booking number, guest filters, saved view, and export controls.
Booking register output
Report output shows metrics, overview, table, visual analysis, search, density, and column controls.
Reporting and impact
The walkthrough connects daily work to reporting, decisions, and measurable business value.
Transport reporting module included
21 transport reports
- Operations dashboard, daily trip manifest, booking register, booking status summary, pickup and drop-off schedule, dispatch board, unassigned trips, driver trip list, driver performance, service delay, and no-show exception reports
- Vehicle utilization, vendor workload, fleet setup, driver setup, location setup, pricing rules, posting register, unposted charges, payment settlement, complimentary transport, and night audit exceptions
- Business-date presets, status and guest filters, booking number search, saved views, overview, table, visual analysis, print, Excel, CSV, PDF, density, and column controls
Business impact covered in the video
- Improve guest arrival experience with live pickup coordination and driver status.
- Reduce missed handoffs between reservations, front office, concierge, dispatch, and drivers.
- Protect transport revenue with route pricing, posting targets, billing state, and audit exceptions.
- Give management clearer transport visibility through booking register output, status summaries, fleet reports, and driver performance reports.
What to share with your team
Use this summary to brief department heads before they watch the full walkthrough or join a live demo.
The BluePMS Transport walkthrough shows how the module supports hotel teams inside a broader operating system. The review presents the actual screen, the main workflow, the operational decisions a hotel team makes, the reporting layer included with the module, and how the output connects back to management review.
Your team can use this walkthrough to decide which workflows to discuss, which reports to review, and what to confirm in the live demo.
Read the Transport module pageAfter the review
Turn the Transport review into sharper demo questions.
Share the Transport chapters with the department team, note the workflows and reports you want confirmed, and use the live demo for the questions that matter.